Privacy Policy

Effective Date: 11/29/2024 At Neptune's Marketplace, we prioritize your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform. By accessing or using Neptune's Marketplace, you consent to the practices described in this policy. 1. Information We Collect When you use Neptune's Marketplace, we may collect the following types of information: a. Information You Provide Directly Account Information: Email address, name, and payment information provided during registration or checkout. Communications: Any messages, inquiries, or feedback you send to our customer support team or sellers on the platform. b. Information Collected Automatically Usage Data: Information about how you interact with our platform, including IP address, browser type, device information, and pages visited. Cookies: Small data files stored on your device to enhance your browsing experience and analyze site performance. c. Information from Third Parties Payment processors and verification services may share transaction details necessary to complete purchases. 2. How We Use Your Information We use your information for the following purposes: To Facilitate Transactions: Process payments and ensure product delivery through the email address provided. To Provide Support: Address inquiries, assist with order issues, and resolve disputes. To Improve Services: Analyze usage patterns and feedback to enhance our platform’s functionality. To Communicate with You: Send order confirmations, updates, promotional emails (with your consent), and changes to policies. 3. Sharing Your Information Neptune's Marketplace will not sell or rent your personal information to third parties. However, we may share your information in the following cases: With Sellers: To facilitate order fulfillment (e.g., providing your email for digital delivery or communication). With Service Providers: Payment processors and other vendors assisting with platform operations. For Legal Reasons: To comply with applicable laws, regulations, or legal processes. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. 4. Cookies and Tracking We use cookies and similar technologies to improve your experience on Neptune's Marketplace by: Remembering your preferences and login details. Analyzing site performance and user interactions. You can manage or disable cookies through your browser settings, though this may impact the functionality of our platform. 5. Data Security We implement reasonable measures to protect your information from unauthorized access, disclosure, or destruction. However, no system is entirely secure, and you use our platform at your own risk. 6. Your Rights and Choices You have the following rights regarding your personal information: Access and Correction: Request a copy of your data or correct inaccuracies. Deletion: Request the deletion of your data, subject to legal or operational needs. Opt-Out: Unsubscribe from promotional emails or adjust cookie preferences. To exercise these rights, contact us on Discord. 7. Children’s Privacy Neptune's Marketplace is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. 8. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated via updates on our platform. Continued use of Neptune's Marketplace after changes are posted constitutes acceptance of the revised policy. 9. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us on our discord server Thank you for choosing Neptune's Marketplace!